Winter Collection

5 products

Frequently Asked Questions

Whatis MonBangla all about?

MonBanglais a passion-driven brand created to bring the authentic flavors of Bengalto households across India. From handmade aamsotto, artisan-craftedgur, and traditional Bengali spices, to snacks that carry thenostalgia of home—MonBangla curates products that are made with care,purity, and tradition at the heart of it.

Are MonBangla products made in Bengal?

Yes. Our products are sourced directly from local Bengali women co-operatives, small-batch artisans, and local farmers. Whether it’s our MonBangla Aamsotto or Khejur Patali, each item reflects the real taste of Bengal.

Where do you deliver?

We deliver across India, covering most major cities and serviceable pin codes. Simply enter your pin code at checkout to confirm availability.

How long will delivery take?

Orders are usually delivered in 3–7 business days, depending on your location. Metro and Tier-1 cities tend to receive faster delivery.

Are your products fresh? How often are they restocked?

Absolutely. Our products are made in fresh batches, many of them handmade. Most of the products are produced throughout the year, ensuring steady availability. Seasonal variations may occur, but we strive to restock promptly so our customers never miss out.

Is Aamsotto and patali gur available year-round?

At MonBangla, we work closely with artisans and source only authentic, traditionally made products. Seasonal products like Aamsotto, Patali Powder, and other gur-based items are primarily available during their peak season and usually for a few weeks beyond that, depending on stock and fresh batch availability. Since these items are made naturally without mass processing, they may not be available throughout the entire year.

What payment methods do you support?

We offer secure payments through:
• UPI
• Debit/Credit Cards
• Net Banking
• Mobile Wallets

How do I track my MonBangla order?

Once your order is dispatched, you will receive a tracking link via SMS/Email/WhatsApp. You can track the delivery anytime through this link or view it under My Orders on the website.

Can I modify or cancel my order after placing it?

You may modify or cancel your order before it moves to the packing stage. Once your order is packed or shipped, changes may not be possible due to the nature of food products.

What is your return or replacement policy?

As our products are handcrafted and perishable, we don't accept returns. However, your satisfaction matters — so we offer replacements when a valid issue is proven, such as product damage, wrong item, or quality-related concern.To help us resolve it quickly, kindly share photos or an opening video within 24 hours of delivery.

What makes MonBangla different from other Bengali grocery stores?

MonBangla stands for authenticity, purity, and heritage.
• We collaborate with real Bengali home-makers and artisan groups.
• Most products are handmade or traditionally processed, not mass-produced.
• Ingredients are fresh, preservative-free, and true to the flavors you grew up with.
• Every item is curated with the goal of bringing Bengal’s soul to your kitchen.

Do you offer fresh Bengali snacks and sweets?

Yes! Items like chanachur, nimki, bhaja snacks, nolen gur sweets, and traditional dry snacks are freshly packed to retain taste and ensure safe delivery nationwide.

Do you accept bulk, gifting, or festival orders?

Yes! We handle:
• Bulk orders
• Corporate gifting
Contact us for customisation.

How can I reach MonBangla customer support?

We’re happy to help!
• Email: support@monbangla.com
• Phone/WhatsApp: +91 82402 02806/ +91 91410 07459
• Support Hours: 10 AM – 5 PM (Mon–Sat)

Does MonBangla offer deals or special offers?

Yes. We offer periodic:
• Festive discounts
• Bundle offers
• Season-end deals
• Limited-edition batches (like Nolen Gur)
Follow us on social media for updates.